Responsible Gaming

PLAYER PROTECTION AND RESPONSIBLE GAMING

WARNING

While most players at an online casino or poker room gamble for entertainment and within their means, there are a small percentage of players who may lose control of their play. In order to prevent this, please bear the following in mind:

Gambling should be entertaining and not seen as a means to making money.
Keep track of the amount of money you spend and only gamble what you can afford to lose. Do not chase your losses.
Keep track of the amount of time you spend gambling.

RESPONSIBLE GAMING POLICY

While most people gamble for social enjoyment, Fortune Lounge casinos acknowledges that gambling can create problems and harm some individuals. These problems can range from over-spending to pathological gambling addiction. Fortune Lounge is committed to creating a responsible gaming environment by implementing and maintaining eCOGRA's responsible gaming requirements for the benefit of both players and staff.

SELF-ASSESSMENT TEST

Why not try our quick self-assessment test? If you have ever been worried about gaming problems or are just curious to check the results, please complete this questionnaire. Once complete, please hit the submit button and your results will appear within seconds.

ASSISTANCE FOR PROBLEM GAMBLING

Should you require any assistance or advice on problem gambling, please contact one of the help lines listed below.

Country/Area/Description/Web Site	Help Line
USA
National Council on Problem Gambling	1-800-522-4700
Hot Line Number for Northern California	1-800-287-8670
Hot Line Number for Greater L.A. Central	310-478-2121
Hot Line Number for Palm Springs	760-325-2808
Hot Line Number for Greater San Diego	1-866-239-2911
Gam-Anon, International Service Office	718-352-1671
Compulsive Gambling Institute	1-800-GAMBLER
Council of Compulsive Gambling of New Jersey	1-800-GAMBLER or 1-800-426-2537
Massachusetts Council on Compulsive Gambling	1-800-426-4555
Connecticut Council on Problem Gambling	1-800-34-NOBET
NICOS Chinese Health Coalition Problem Gambling	1-888-968-7888 (Mandarin and Cantonese)
UK
Gamblers Anonymous	08700 50 88 80
Canada
Ontario Problem Gambling Helpline	1-888-230-3505

PLAYER PROTECTION MEASURES

Fortune Lounge is committed to assist you in enjoying your play with us. There are many options available to help you, including reducing your deposit limits to restrict your spending or self-exclusion from our casinos for a limited period. Please contact our Customer Care Center for more information and any assistance that you may require.

PROCEDURES FOR SELF-EXCLUSION

If you feel that you are losing control of your play and would like help in restricting your access to our casinos, Fortune Lounge offers you the following options:

A minimum 24 hours cooling off period.
A minimum 6 month self-exclusion period.

Please contact us any time, day or night, for immediate assistance.

FILTERING OPTIONS

Please note that the minimum age of persons able to register and play at our casinos is 18 years. Should you require a filter to block gaming websites from any underage persons, please visit the following sites for more information on how this can be implemented: